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Privacy Policy

Last updated: February 19, 2026

1. Introduction

Welcome to CastorBnb. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and our software-as-a-service (SaaS) application.

This policy is drafted in compliance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and the French Data Protection Act (Loi Informatique et Libertés).

2. Data Controller

The data controller responsible for your personal information is:
Veltone SAS
1126 Rue des Allobroges
74140 Saint-Cergues, France
Email: contact@castorbnb.com

3. Data We Collect

  • Account Data: Name, email address, phone number, and password.
  • Billing Data: Payment information (processed securely by Stripe).
  • Service Data: Data related to your properties, bookings, and team members.
  • Usage Data: IP address, device information, and logs.

4. Purpose and Legal Basis

  • Service Provision: To provide and manage your account. (Performance of a Contract)
  • Improvement: To analyze usage and enhance the Service. (Legitimate Interest)
  • Communication: To send transactional emails and support. (Performance of a Contract)
  • Compliance: To fulfill legal and tax obligations. (Legal Obligation)

5. Recipients of Your Data

We share your data only with trusted service providers bound by GDPR-compliant agreements, including hosting providers (Google Cloud), payment processors (Stripe), and email services (Mailgun).

6. International Data Transfers

Data is primarily stored within the European Union. If transferred outside the EEA, appropriate safeguards such as Standard Contractual Clauses are used.

7. Your Rights

You have the right to access, rectify, or erase your personal data, as well as the right to data portability and the right to object to or restrict processing. To exercise these rights, contact us at contact@castorbnb.com.

8. Lodging a Complaint

You have the right to lodge a complaint with the French supervisory authority: CNIL (Commission Nationale de l'Informatique et des Libertés).

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